Terms of Service

These terms govern your use of Tilion: the website at tilion.dev, the dashboard, the API, and the cloud browsers behind them (together, the “Services”). By creating an account or using the Services you agree to them. If you are using the Services for an organization, you agree on its behalf and confirm you have the authority to do so.

1. The Services

Tilion runs browsers in the cloud and exposes them through an API: you open a session, drive it to fetch, extract, or automate web pages, and close it. Pages your automation visits pass through our infrastructure so we can return results to you. We may change, add, or retire features; if a change materially reduces a paid feature, we will tell you first.

2. Accounts and API keys

Keep your account information accurate and your credentials and API keys secret. Everything done with your keys counts as done by you, including the usage it bills. If a key leaks, revoke it in the dashboard immediately; revocation takes effect at once. We may suspend accounts that put the Services or other customers at risk.

3. Acceptable use

You are responsible for what your automation does. The Services let you control real browsers, and that control comes with the same obligations as sitting at one yourself. You agree not to use the Services to:

• break the law, or help anyone else break it;
• access accounts, systems, or data you are not authorized to access;
• commit fraud, including impersonation and credential abuse;
• collect or distribute child sexual abuse material, or target minors in any way;
• distribute malware or run denial-of-service attacks;
• harvest personal data in violation of privacy law;
• resell or white-label the Services as your own browser infrastructure without a written agreement with us;
• probe, overload, or interfere with the Services themselves.

Some websites prohibit automated access in their own terms. Whether and how those terms bind you is your call to make, with your own counsel; routing traffic through Tilion does not transfer that responsibility to us.

4. Session recordings and replays

Sessions can produce recordings and replays for debugging. If your automation interacts with people or collects personal data, you are responsible for the consents and notices that requires. Replays are kept for a limited period, described in the Privacy Policy, and then deleted.

5. Your data

You own the data you send through the Services and the results they return to you. You grant us the license needed to operate: to process, transmit, and store that data in order to provide the Services, keep them secure, and meet legal obligations. We may use aggregated, de-identified operational data to improve the Services. We do not use your browser traffic to train AI models without your explicit consent.

6. Payment

Paid plans bill through Stripe. Subscriptions renew automatically each period until you cancel in the dashboard; usage-based charges bill as metered. Prices may change with notice before your next renewal. Except where the law requires otherwise, fees are non-refundable. You are responsible for applicable taxes other than taxes on our income.

7. Intellectual property

We own the Services: the software, the infrastructure, the site, and the Tilion name and mark. These terms give you a limited, non-exclusive, non-transferable right to use the Services while your account is in good standing. You may not copy, clone, or substantially replicate the Services, and you may not reverse engineer them except where the law grants that right regardless of contract.

8. Open source

Parts of Tilion are published as open-source software under their own licenses, including the Fortress engine. Those licenses govern that code; these terms govern the hosted Services.

9. Warranty disclaimer

The Services are provided “as is” and “as available”. We do not warrant that they will be uninterrupted, error-free, or fit for a particular purpose, and we do not warrant that any given website will be reachable through them. Anti-bot systems change constantly; success against them is not guaranteed.

10. Limitation of liability

To the maximum extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability for any claim arising out of the Services is capped at the amounts you paid us in the twelve months before the claim arose.

11. Indemnification

You will defend and indemnify us against third-party claims arising from your use of the Services in violation of these terms or of the law, including claims arising from what your automation did on third-party websites.

12. Termination

You can stop using the Services and delete your account at any time. We can suspend or terminate accounts that materially breach these terms; where practical we will give notice and a chance to cure first, but abuse that endangers the Services or other customers may be cut off immediately. On termination your access ends and outstanding fees remain due.

13. Changes to these terms

We may revise these terms. For material changes we will give notice through the dashboard or by email before they take effect. Continuing to use the Services after the effective date means you accept the revised terms.

14. Governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, and both sides consent to their jurisdiction.

15. Contact

Questions about these terms go to team@tilion.dev.